{"id":571,"date":"2026-07-26T08:10:00","date_gmt":"2026-07-26T08:10:00","guid":{"rendered":"https:\/\/greatplacetowork-me.online\/?post_type=case-study&#038;p=571"},"modified":"2026-07-26T09:01:03","modified_gmt":"2026-07-26T09:01:03","slug":"gardaworld-how-the-wellbeing-pulse-survey-from-great-place-to-work-middle-east-provided-a-real-time-read-into-employee-sentiment-during-uncertain-times","status":"publish","type":"case-study","link":"https:\/\/greatplacetowork-me.online\/ar\/case-study\/gardaworld-how-the-wellbeing-pulse-survey-from-great-place-to-work-middle-east-provided-a-real-time-read-into-employee-sentiment-during-uncertain-times\/","title":{"rendered":"GardaWorld: How the Wellbeing Pulse Survey from Great Place To Work\u00ae Middle East provided a real-time read into employee sentiment during uncertain times"},"content":{"rendered":"<section class=\"l-section wpb_row height_small\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><h2 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Meet GardaWorld<\/span><\/span><\/h2><div class=\"wpb_text_column link-underline\"><div class=\"wpb_wrapper\"><p><a href=\"https:\/\/greatplacetowork.me\/certified-organization\/gardaworld\/\" target=\"_blank\" rel=\"noopener\">VIEW COMPANY PROFILE<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1-3 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-text us_custom_9de87d4e\"><span class=\"w-text-h\"><span class=\"w-text-value\">Employees<\/span><\/span><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>51<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-text us_custom_9de87d4e\"><span class=\"w-text-h\"><span class=\"w-text-value\">Industry<\/span><\/span><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Other<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-text us_custom_9de87d4e\"><span class=\"w-text-h\"><span class=\"w-text-value\">HQ Location<\/span><\/span><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>UAE<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"w-image us_custom_4c618620 align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"1502\" height=\"2560\" src=\"https:\/\/greatplacetowork-me.online\/wp-content\/uploads\/2026\/07\/UAE_April-2026-2027-Certification-Badge-scaled-1.png\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/greatplacetowork-me.online\/wp-content\/uploads\/2026\/07\/UAE_April-2026-2027-Certification-Badge-scaled-1.png 1502w, https:\/\/greatplacetowork-me.online\/wp-content\/uploads\/2026\/07\/UAE_April-2026-2027-Certification-Badge-scaled-1-176x300.png 176w, https:\/\/greatplacetowork-me.online\/wp-content\/uploads\/2026\/07\/UAE_April-2026-2027-Certification-Badge-scaled-1-601x1024.png 601w\" sizes=\"auto, (max-width: 1502px) 100vw, 1502px\" \/><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column text_medium\"><div class=\"wpb_wrapper\"><p>GardaWorld is a global security and risk management company operating across multiple regions, often in complex and high-threat environments. Supporting teams in these conditions requires a strong focus on employee wellbeing, clear communication, and robust crisis management capabilities. GardaWorld has been Great Place To Work\u00ae Certified&#x2122; since 2025.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Key Outcomes<\/span><\/span><\/h4><div class=\"g-cols wpb_row via_grid cols_2 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--columns-gap:3rem;\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"ic73\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-ic73\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Data-driven action plans<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-ic73\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Trust Index data helped GardaWprld create more focused action plans for management that connect the employee experience to business results. <\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"gd17\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-gd17\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Improved employee wellbeing<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-gd17\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The Wellbeing Pulse Survey enabled GardaWorld to better understand employee needs and deliver timely, targeted support during a high-pressure period. <\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs accordion toggle_style_1 has_scrolling\" style=\"--sections-title-size:inherit;--sections-gap:0.5rem;\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"g1cb\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-g1cb\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Increased visibility into employee experience<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-g1cb\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The Wellbeing Pulse Survey provided a real-time read on how employees were experiencing uncertainty, allowing leadership to respond quickly with relevant communication and support.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"v257\"><button type=\"button\" class=\"w-tabs-section-header\" aria-controls=\"content-v257\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Increased Trust in leadership<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-v257\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Frequent check-ins and transparent communication, supported by employee feedback, reinforced leadership accountability and strengthened trust across teams.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"w-separator size_medium\"><\/div><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Why we partnered with Great Place To Work\u00ae<\/span><\/span><\/h4><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Two years ago, GardaWorld recognized that while operating across a multi-regional footprint of teams working in austere environments, annual surveys alone were not capturing enough of the day-to-day reality of employee experience. As part of their partnership with Great Place To Work\u00ae, they leveraged the Trust Index&#x2122; Survey to strengthen their listening approach, enabling them to better gauge employee feedback and uncover key sentiments and needs that could be addressed.<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">The Wellbeing Pulse Survey<\/span><\/span><\/h4><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Set against a regional context described by high pressure, uncertainty, and crisis, GardaWorld extended its listening tools to include the Wellbeing Pulse Survey from Great Place To Work\u00ae Middle East.<\/p>\n<p>This survey served as a timely listening mechanism, providing a real-time read on how employees were experiencing a specific high-pressure period. It enabled the organization to go beyond general sentiment and understand the drivers of stress, communication needs, and required support. <\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><div class=\"w-image us_custom_2e9fec77 align_right\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"117\" height=\"118\" src=\"https:\/\/greatplacetowork-me.online\/wp-content\/uploads\/2026\/07\/Right_squares.webp\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h4>\u201cCertification gave us a validated baseline, showing us confirmation that the culture we believed we had was in fact the culture that people were experiencing in the office. The second cycle for us was about going deeper and becoming more precise on what we were looking at.\u201d<\/h4>\n<p><strong>Janine Miller<\/strong>, Director of Corporate Strategy &amp; Communications, GardaWorld Security \u2013 Critical Infrastructure &amp; Government Services Division\u201d<\/p>\n<\/div><\/div><div class=\"w-image us_custom_fe407bcd align_none\"><div class=\"w-image-h\"><img decoding=\"async\" width=\"177\" height=\"118\" src=\"https:\/\/greatplacetowork-me.online\/wp-content\/uploads\/2026\/07\/left-squares.webp\" class=\"attachment-full size-full\" alt=\"\" loading=\"lazy\" \/><\/div><\/div><div class=\"w-separator size_medium\"><\/div><h5 class=\"w-text us_custom_cfada43f has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Challenge<\/span><\/span><\/h5><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Supporting Multiregional Teams During Times of Uncertainty<\/span><\/span><\/h4><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In response to a regional climate marked by high pressure and unpredictability, GardaWorld was committed to navigating the situation with an effective and structured crisis management approach. While the organization already operated across complex and high threat environments, this period presented a unique challenge as it was closer to home for employees, impacting not only their professional responsibilities but also their personal lives, families, and overall sense of stability. Ensuring that teams felt supported required more than existing frameworks alone. It required a deeper and more immediate understanding of what employees were experiencing in real time. This made it critical for GardaWorld to strengthen how it listened, moving beyond assumptions and ensuring that any response was grounded in the actual needs and realities of their people.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h5 class=\"w-text us_custom_cfada43f has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Solution<\/span><\/span><\/h5><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Using the Wellbeing Pulse Survey to Ensure Teams Are Best Supported<\/span><\/span><\/h4><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><span class=\"TextRun SCXW219520646 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW219520646 BCX0\">The Wellbeing Pulse Survey was introduced as a dedicated listening tool within\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW219520646 BCX0\">GardaWorld\u2019s<\/span><span class=\"NormalTextRun SCXW219520646 BCX0\">\u00a0broader crisis management and welfare framework. The organization was able to quickly integrate the Pulse Survey into its existing structure. Importantly,\u00a0<\/span><span class=\"NormalTextRun SpellingErrorV2Themed SCXW219520646 BCX0\">GardaWorld<\/span><span class=\"NormalTextRun SCXW219520646 BCX0\">\u00a0did not build a response from\u00a0<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW219520646 BCX0\">scratch,<\/span><span class=\"NormalTextRun SCXW219520646 BCX0\"><span>\u00a0<\/span>it intensified and refined existing practices using real-time data.<\/span><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><em><span class=\"TextRun Highlight SCXW128755818 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW128755818 BCX0\">\u201cWe weren\u2019t improvising response. We were intensifying something that was already embedded.\u201d<\/span><\/span><span class=\"TextRun Highlight SCXW128755818 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW128755818 BCX0\">\u00a0<\/span><span class=\"NormalTextRun SCXW128755818 BCX0\">Janine Miller\u00a0<\/span><span class=\"NormalTextRun SCXW128755818 BCX0\">Director, Corporate Strategy &amp; Communications<\/span><span class=\"NormalTextRun SCXW128755818 BCX0\">\u2013 Critical Infrastructure &amp; Government Services Division<\/span><\/span><\/em><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">The survey allowed\u00a0GardaWorld\u00a0to:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Understand specific stress drivers<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identify\u00a0communication gaps<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Tailor support initiatives<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\"><span data-contrast=\"auto\">Validate or adjust existing welfare plans<\/span><\/span><\/li>\n<\/ul>\n<p><i><span data-contrast=\"auto\">\u201cYou don\u2019t know what people want until you ask them.\u201d\u00a0<\/span><\/i><\/p>\n<p><b><i><span data-contrast=\"auto\">Madeline Routledge\u202fSenior Director, Human Resources- Critical Infrastructure &amp; Government Services Division<\/span><\/i><\/b><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h5 class=\"w-text us_custom_cfada43f has_text_color\"><span class=\"w-text-h\"><span class=\"w-text-value\">Outcome<\/span><\/span><\/h5><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">A Well-Supported Workforce<\/span><\/span><\/h4><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><div class=\"elementor-element elementor-element-3e97f907 elementor-widget elementor-widget-text-editor\" data-dce-text-color=\"#333333\" data-id=\"3e97f907\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><span data-contrast=\"auto\">Using feedback gathered from the Wellbeing Pulse Survey,\u00a0GardaWorld\u00a0teams were able to organize effectively and implement actions that employees could see in real time.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The survey complemented existing initiatives such as:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Crisis management response structures<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Daily leadership check-ins<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Tabletop exercises simulating emergency scenarios<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\"><span data-contrast=\"auto\">Welfare frameworks supported by mental health consultants<\/span><\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">By combining structured frameworks with real-time insights,\u00a0GardaWorld\u00a0was able to understand the lived experience of employees rather than assume it.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\"><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-contrast=\"auto\">This led to tangible outcomes, including:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Targeted support actions such as temporary relocation for employees and their families<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Dedicated communication channels (Teams groups, regular updates)<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:&#091;8226&#093;,&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Increased psychological safety through open dialogue<br \/>\n<\/span><span><span class=\"TextRun Highlight SCXW175458422 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW175458422 BCX0\"><i><br \/>\n<\/i><\/span><\/span><\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-91b6e2f elementor-widget elementor-widget-text-editor\" data-dce-text-color=\"#333333\" data-id=\"91b6e2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><span><span class=\"TextRun Highlight SCXW175458422 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW175458422 BCX0\"><i>\u201cPeople could see the coordination\u2026 the decision-making, the communications\u2026 they saw it working in real time.\u201d\u00a0Madeline Routledge\u00a0Senior Director, Human Resources- Critical Infrastructure &amp; Government Services Division<span class=\"EOP Selected SCXW175458422 BCX0\" data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335559740&quot;:360}\">\u00a0<\/span><\/i><\/span><\/span><\/span><\/p>\n<\/div>\n<\/div>\n<div class=\"elementor-element elementor-element-2dd6c32 elementor-widget elementor-widget-text-editor\" data-dce-text-color=\"#333333\" data-id=\"2dd6c32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<p><span data-contrast=\"auto\">Ultimately, the\u00a0approach ensured that employees had:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\">The right information<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Accessible support structures<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">Relevant resources<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<li><span data-contrast=\"auto\">The ability to manage pressure sustainably<\/span><span data-ccp-props=\"{&quot;134233117&quot;:true,&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559740&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Advice to Other Organizations<\/span><\/span><\/h4><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>GardaWorld\u2019s experience highlights the importance of actively listening without making assumptions. Creating clear channels for feedback and consistently overcommunicating, especially during uncertainty, helps build trust and alignment. At the same time, wellbeing must already be embedded into the organization, with leadership at all levels visibly taking responsibility to support their teams in a meaningful and consistent way.<\/p>\n<\/div><\/div><div class=\"w-separator size_medium\"><\/div><h4 class=\"w-text\"><span class=\"w-text-h\"><span class=\"w-text-value\">Looking Ahead<\/span><\/span><\/h4><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>For GardaWorld, success in the future will mean continuing to build on this foundation, embedding these practices into organizational memory and continuously improving their ability to understand and respond to employee needs.<\/p>\n<p>The Wellbeing Pulse Survey served as a critical part of that journey, enabling the organization to remain agile, responsive, and deeply connected to its people.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"featured_media":575,"parent":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-571","case-study","type-case-study","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/greatplacetowork-me.online\/ar\/wp-json\/wp\/v2\/case-study\/571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/greatplacetowork-me.online\/ar\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/greatplacetowork-me.online\/ar\/wp-json\/wp\/v2\/types\/case-study"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/greatplacetowork-me.online\/ar\/wp-json\/wp\/v2\/media\/575"}],"wp:attachment":[{"href":"https:\/\/greatplacetowork-me.online\/ar\/wp-json\/wp\/v2\/media?parent=571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}